Refund Policy

You may cancel your subscription at any time from your account settings. After cancellation, you retain full access until the end of your current billing period. We do not offer prorated refunds for unused time in a billing period.

We offer a full refund if you request it within 7 days of your initial subscription payment, provided you have not made more than 5 graded submissions during that period.

Subsequent renewal charges are non-refundable unless required by law.

Email [email protected] with the subject line "Refund Request" and include:

• The email address associated with your account.
• The date of the charge you wish refunded.
• A brief reason (optional, but helpful).

We will respond within 3 business days. Approved refunds are processed through Paddle and typically appear within 5–10 business days depending on your bank.

Refunds will not be issued if:

• Your account was suspended or terminated due to a violation of our Terms of Service.
• The request is made more than 7 days after the charge.

All payments and refunds are processed by Paddle as our merchant of record. If you have a billing dispute, you may also contact Paddle directly.

Refund questions? Email [email protected].