Terms of Service

By creating an account or using WiseBear ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.

The Service is provided by WiseBear, an education technology startup based in Hanoi, Vietnam, founded in April 2026. Website: wisebear.online. Contact: [email protected].

WiseBear is an AI-powered web application that assigns IELTS writing practice tasks, grades submitted essays, tracks skill progress, and provides personalised feedback to help learners improve their IELTS Writing band score.

• You must provide a valid email address and keep your password secure.
• You are responsible for all activity under your account.
• You must be at least 13 years old to use the Service.

The Service offers a free tier with limited submissions and features, and paid subscription tiers with higher limits and full feature access. Subscription billing is handled by Paddle, our payment processor. By subscribing you also agree to Paddle's terms of service.

You agree not to:

• Submit content that is unlawful, abusive, or infringes third-party rights.
• Attempt to reverse-engineer, scrape, or abuse the Service's AI grading system.
• Share account credentials with others.
• Use the Service to generate content for commercial resale without permission.

You retain ownership of the writing you submit. By submitting, you grant us a limited licence to process and analyse your text solely to provide the Service (grading, feedback, skill tracking). We do not use your writing to train AI models.

All other content, code, and branding of the Service is owned by WiseBear.

The Service provides AI-generated feedback for educational purposes only. Band score predictions are estimates and do not guarantee any official IELTS result. IELTS is a registered trademark of its respective owners; WiseBear is not affiliated with or endorsed by the British Council, IDP, or Cambridge.

To the maximum extent permitted by law, WiseBear shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the three months preceding the claim.

We may suspend or terminate your account if you violate these Terms. You may cancel your subscription at any time via your account settings; access continues until the end of the current billing period.

We may update these Terms occasionally. Material changes will be communicated by email. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of Vietnam. Any disputes shall be resolved in the courts of Ho Chi Minh City, Vietnam.

Questions about these Terms? Email us at [email protected].